Thoughts on AI, engineering, and building digital products that scale.
From autonomous customer support to intelligent workflow automation, AI agents are changing how operations teams work. Here is a practical view of what is working now.
Retrieval-Augmented Generation is how most business AI products stay accurate. This guide covers chunking, retrieval, evaluation, and the failure modes we see after launch.
Brands are unbundling the monolith storefront. Here is when headless and composable commerce are worth the complexity — and when a well-built Shopify theme is enough.
A practical comparison of GPT-4 Turbo and Claude 3 for enterprise apps — cost, context, tool use, and the workloads where each model tends to win.
The pendulum swung back. Here is when a modular monolith is the scalable choice — and the few cases where microservices still earn their keep.
WhatsApp is the default customer channel across much of Asia and the Middle East. This guide covers Cloud API setup, templates, session messages, and commerce patterns that stay inside Meta’s rules.